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SHIPPING COST:
We offer flat rate shipping using Australia Post:
LOCAL PICKUP:
Click & Collect option available from our Gold Coast warehouse.
Collection time:
Online Party Supplies ensures that all orders are dispatched within 24 hours after successful payment. Orders are dispatched daily (Monday to Friday, except for public holidays).
At Online Party Supplies Australia, we aim to deliver you the very best products at everyday low prices. We understand that there may come a time when you need to return a purchase from us and we want to make the returns process as simple and easy as possible for you.
RETURNS (if applicable):
Our return & refund policy lasts 30 days. If 30 days have gone by since your purchase. Unfortunately, Online Party Supplies can’t offer you a refund or exchange.
Postage costs are a non-refundable amount unless the items are faulty or the order is at the fault of Online Party Supplies.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original undamaged packaging.
Several types of goods are exempt from being returned such as perishable goods, food, costumes, and wigs cannot be returned.
REFUNDS (if applicable)
Once your return is received and inspected, Online Party Supplies will send you an email to notify you that we have received your returned item. Online Party Supplies will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your original payment account again (i.e. Bank, AfterPay, PayPal, etc.)
Next, contact your original payment method provider. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@onlinepartysupplies.com.au.
If you have any questions or need further assistance regarding our return and refund policy, please don't hesitate to contact our customer support team. Your satisfaction is our top priority!
The photo may be slightly different from the actual item in terms of colour due to the lighting during photo shooting or differences in monitor and screen display.
LATEX & FOIL BALLOONS:
16-INCH FOIL BALLOONS:
Fill our 16-inch letter and number foil balloon range with air as they will not float with helium. Inflate gently, avoiding overfilling (80%-90% is sufficient).
Note: The non-inflated "O" and "B" letters may resemble "C" or "G" due to production design limitations.
Make your 50th birthday cake shine with our Sparkling Celebration Numeral Candles.
Crafted in sparkling silver, these candles feature a sparkling design that adds a touch of elegance to your cake.
Each candle measures 7.6cm in height, making them the perfect size for your milestone 50th birthday party celebration.
Whether you're celebrating with family and friends or having a quiet gathering, these numeral candles will make a statement on your cake and create a memorable birthday moment.
Add a touch of sparkle and sophistication to your 50th birthday celebration with our Sparkling Celebration Numeral Candles.
Make your milestone birthday extra special with our assortment of birthday candles. Our collection features sparkling numeral candles, as well as spiral, taper, and pastel rainbow candles, all designed to add a touch of magic to your celebration. Whether you're commemorating your 30th, 40th, 50th or any other milestone, our birthday candle collection has everything you need to create a memorable and festive occasion. Let our candles enhance your celebration and make your milestone birthday an unforgettable one.